You create persistent notifications in the Notifications Service API. After a persistent notification expires, it is moved to the History page. When that persistent notification expires, the next persistent notification that has not expired is displayed. If users receive more than one persistent notification, only the latest persistent notification is displayed. Users cannot dismiss a persistent notifications, and it displays at the top of the For You page until the notification expires. A persistent notification, also called a sticky notification, displays at the top of the For You page in the Workspace ONE Intelligent Hub app or Hub portal. Send persistent notifications when you want to alert users and you don't want them to dismiss the message. See Creating Custom Notifications in Workspace ONE Hub Services. You can target custom notifications to specific audiences, or you can send the notification to all employees in your organization. Users cannot proceed to another screen within the Intelligent Hub app until they take action on the notification. Notifications that are sent as urgent are considered extremely important notifications that proactively alert users and require immediate attention or response. The notification count does not reduce until users mark the notification as read or act on the notification. Notifications that are sent high-priority are displayed at the top of the For You notifications page within the Priority section. When standard notifications are read or cleared from the screen, the notification count is reduced. Notifications are sent as standard by default. When you create a notification, you can set the priority of the notification as either Standard, High-Priority, or Urgent. The Notifications Service reference guide is available from the Documentation tab on that page. To use the Notification API to create custom notifications, go to the Workspace ONE Notification Service API page. New app notifications are displayed as informational notifications. Informational notifications are notifications that do not require the reader to take action on the notification. The date displays on the notification card so users can see the when the action is required. You can assign a due date that includes a day, time, and time zone by which the required action needs to be completed. Additional details display in a label/ description format after the message. In the Additional Details section, you can add details about the notification.
You can configure one to three actionable buttons when you create the custom notification. Select Actionable to send a notification that requires your users to respond in the notification. Actionable notifications require a user to take an action such as taking a mandatory training or approving an expense report. When you use Notification wizard, two notification types are listed. You can create custom notifications and set a notification priority in the Notification wizard in the Hub Services console or with the Notification APIs. The new app notification message template cannot be modified. If you do not want employees to receive the weekly notification, you can deactivate the New App Notifications setting in the Notifications Settings page. Users can select new apps and save them to their device from the notification message. NotificationsĪ New App notification to inform users about new apps that are granted to them is available with the Workspace ONE Intelligent Hub app.Ī new app notification message is automatically generated in Hub Services and sent weekly to employees. In addition, you can create custom notifications with the Workspace ONE Notifications Service API. You can create custom notifications from the Hub Services console Notifications page that display in the Workspace ONE Intelligent Hub app.
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